Jacksonville.com
Current Subscribers
Make A Payment
Make A Payment
You may submit a secure online payment using your credit card via our Quick Payment Form.
Vacation Notice
Vacation Notice
If you are going out of town and would like to suspend delivery of your newspaper while you're away.
Billing Questions
Billing Questions
If you have questions or comments about your account billing, please fill out our online form.
Change Of Address
Change Of Address
If your next move affects the delivery of your newspaper, please take a minute to let us know where you're going.

Miss your paper today?
Call: 904-359-4255 or 1-800-553-0541
Other Services
We want to hear from you. If you have questions or comments on our home delivery or mail subscription products and services, please fill out our online form.
Your comments show us where we are doing well and where we need to improve.
You many also want to take our customer survey to let us know how we might better serve you.
  • Order Back Issues
  • Become a Carrier or Vendor
  • easyPAY
  • Tired of getting bills for your newspaper subscription?
  • Tired of writing checks or getting a money order to pay for it?
  • Times-Union subscribers can save both time and money with easyPAY.
  • Click here for more details on using easyPAY
    New Subscribers
    Start My Subscription
    Enter your zip code below and we'll tell you whether you reside in our home delivery area.
     


    Give A Gift Subscription
     


    You may also call the Florida Times-Union's circulation department toll-free to start your subscription.

    Toll-Free: 800-553-0541
    Local: 904-359-4255
     or Email Us
    Subscription FAQ
  • What payment options are available to subscribers?
  • Can I have my paper delivered by a certain time?
  • What is the name and phone number of my carrier?
  • What promotions are currently being offered?
  • Why are my paper credit's not showing up on my bill?
  • When can I speak with a Customer Service Agent?
  • Why did delivery continue after my money ran out?
  • Why can't I speak directly with the carrier or District Manager?
  • Do you accept credit cards for payments?
  • Newspapers In Education